Return/Exchange PolicyWe gladly accept product returns through exchange or by store credit only. If an item is to be returned, it must be brought in within 14 days of purchase with original receipt.
Items will only be accepted if they are unopened and unused while in their original packaging, and/or with tags attached (no ripped or torn packages will be accepted).
Some items are considered Final Sale and are excluded from this policy (see Exceptions below).
ExceptionsSome items are considered "Final Sale" and are non-refundable and non-exchangeable. These include:
- Any opened tight package
- Any worn dance shoe
- Any bodysuit or leotard with tags removed
- Any undergarments such as bras, underwear and/or body liners for sanitary reasons
- Any hair accessories or jewellery items for health and sanitary reasons
- Any final sale or clearance items
